The main activity of the vendor is the sale of pizzas and other products from Italian cuisine, with delivery, dine-in and take-away options. These general Terms and Conditions of Sale apply to any order placed on the website www.diroma.mu (the « Site »). The Customer declares to have acknowledged and accepted the present general Terms of sale before placing an order. The act of placing an order implies full and unconditional acceptance of these Terms and Conditions. In the absence of express acceptance, no contrary condition shall be applicable to the seller.
Photographs and texts illustrating our products on offer are not contractual. In case of unavailability, the seller will inform the client as soon as possible after the order is made. The customer may then cancel or modify his order.
DELIVERY & TRANSPORT
Delivery is completely free at Di Roma. It should be noted, however, that only orders with a minimum amount of Rs250 (two hundred and fifty Mauritian rupees) will be taken into account.
Di Roma will endeavour to deliver any order within the shortest time possible, ideally between 30 to 45 minutes from the order confirmation. This is an objective and does not represent a contractual obligation. Delivery times depend indeed on the distances to be covered and on other external factors. Exceeding the indicated delay may not result in cancellation, refund or compensation.
Furthermore, in case you are not present at the delivery of your order at the address communicated to us, all the amounts claimed will remain due. Di Roma reserves the right to refuse delivery to a different address than the one entered when ordering.
The delivery area extends from the village of Petite Rivière Noire to the entrance to Tamarin, precisely to the Cap Tamarin shopping centre. We will serve then all the village of Tamarin including the coastal road, Carlos morcellement, Black Rock, Bélouguet, Mont Calme among others; the village of Black River, Marguery morcellement, La Balise Marina, Les Salines Pilots, Ilot Fortier, as well as the Palmyre and Multipliant housing estates. For any request outside this area, you will have to contact our teams by phone at 8947. Di Roma reserves the right to refuse delivery outside but also within this area for any reason whatsoever and without need for justification.
The prices listed on the website can be changed at any time. Prices are in Mauritian rupee and include all local taxes. Unless otherwise specified, invoices are payable net and without discount.
Our products may be subject to promotional offers. Any special offer or package offered by Di Roma will be subject to these Terms and Conditions of Sale.
Methods of payment accepted, unless otherwise agreed by Di Roma, are bank cards, cash, cheques (upon presentation of the ID card of the customer), Juice and the solutions proposed through our platform of payment on line on the site www.diroma.mu.
The Site accepts payments such as credit cards and Juice. All payments are secured by SSL (Secure Socket Layer).
Diroma.mu processes the payment via MIPS MyPay which does not store the details of the card. MIPS MyPay is a Payment Card Industry (PCI) compliant payment ecosystem.
When you choose an online payment option, the information on your card is securely processed via the payment gateway of our banking partner.
Please rest assured that your card is safely encrypted when it circulates on Internet.
Important: It is the responsibility of the customer to check, within 48 hours, that the payment is what should have been paid and that the payment has been made. No claims can be made to MIPS / or Di Roma after 48 hours.
For any other payment method, the Customer must contact our teams.
CONFIDENTIALITY & PERSONAL DATA
Di Roma will make every effort to ensure the confidentiality and security of the data transmitted over the web.